Allpack Terms and Conditions


The following conditions apply to the sale of materials or equipment, and to the hire, servicing or repair of goods supplied, repaired, or serviced by allpack™, part of Allpack packaging ltd, hereinafter called ‘The Company’. No alterations or additions to, nor exclusion of, any part of these conditions shall be valid in law unless specifically agreed in writing by a Partner or Member of the Company. Nothing in the Buyer’s Terms of Purchase shall override, cancel or modify any of the Company’s Standard Conditions of Trade. These conditions supersede any earlier conditions of the Company.

‘Buyer’ herein shall include buyer, hirer, lessee, owner or any other person who is in charge of goods supplied by the company. ‘Goods’ shall include materials, equipment, spare parts and any other items supplied, serviced, repaired, loaned or hired by the Company.

Prices & Terms of Payment 
Charges for goods and services supplied by the Company shall be paid in full on or before delivery or completion unless the Buyer has an account with the company.

An application for the opening of a credit account with the Company shall include an undertaking by the applicant that he/she has read and agreed to the Company’s Standard Conditions herein. Where the Buyer has an account, payment shall be made 30 days following the date of invoice. If payment by the Buyer is delayed, the Buyer shall pay to the Company interest on monies outstanding at the rate of 2.5% per month or part month on the outstanding balance until payment is received in full. The Company may at its absolute discretion close the Buyer’s account at any time and any balances due shall be paid immediately by the Buyer. The Company reserves the right to change prices without notice.

If the goods are made to a Buyer’s pattern or specification and stocked by Allpack Group for call-off or scheduled deliveries, all outstanding stock will be invoiced after 3 months from the date of order, or later at our discretion, and storage charged at £2.50 per pallet per week. Any cutting forms or artwork stereos will be charged as extra as a part contribution toward the cost of tooling required to manufacture bespoke products.

Legal Ownership 
The property in and title to goods supplied by the Company shall remain within the Company until:

a) The Buyer shall have paid the price plus VAT in full and

b) No other sums whatsoever shall be due from the Buyer to the Seller.

In the event of non-payment of sums due to the Company from the Buyer, the Company shall be entitled, without notice, to enter the Buyer’s premises and to repossess and remove therefrom physically goods supplied by the Company for which payment has not been received. It will be assumed that where the Buyer purchases similar goods from the Company on a regular basis that a stock rotation system has operated and goods still held relate to invoices still outstanding for which full payment and VAT hasn’t been made.

Guarantees shall not be applicable outside the United Kingdom unless expressly stated otherwise by the Company in writing. Any guarantee given will be invalidated if the goods supplied by the Company are subjected to misuse or accidental damage after the Buyer has taken delivery of them.

Specification of Goods – Defects 
a) If the goods are made to a Buyer’s pattern or specification the Company has the right to supply 10% more or less than the exact quantity ordered. Any excess or shortage will be charged for or deducted pro rata.

b) If the goods are made to a Buyer’s specification the Buyer agrees to indemnify the Company against any loss in respect of proceedings or otherwise resulting from any infringement of any letters, patent, copyrights, registered trademarks or any other protection subsisting in favour of any third party in such pattern or specification.

c) Polythene gauges are subject to tolerance of +/-10%.

Where assembly of goods supplied by the Company is not undertaken by the Company, the Buyer shall be responsible for assembly in accordance with the Company’s instructions and shall ensure that such instructions have been obtained from the Company. Failure to assemble the goods in the manner prescribed in the instructions supplied with the goods will invalidate the Company’s responsibility for damage caused to, or by the goods.

Advice, Information & Opinion 
Advice, information and opinion given by any Partner, Employee or Agent of the Company is given without legal responsibility. Any recommendation or suggestion made by the Company relating to the use of goods, whether in technical literature or in response to specific enquiry, is made in good faith, but it is for the Buyer to satisfy himself/herself of the suitability of the goods for his/her particular purpose and shall be deemed to have done so. We reserve the right to inform our customers of news/offers by electronic mail, post or telephone. Some calls may be recorded for training and monitoring purposes.

Limit of Liability 
The Company shall not be liable for damage or injury caused by its goods or workmanship beyond replacement of the goods or work in verification of the Buyer’s complaint. The Company shall not be liable for any consequential loss caused by its failure or delay in supplying, servicing, or repairing goods, whether the loss arises from the actions or from the omissions of the Company, its Employees, Agents or Subcontractors.

Any time named by the Company for the delivery of its goods is an estimate only, and while every effort will be made to deliver on time the Company will not be liable for any consequences of a delay in delivery. Claims by the Buyer for damage during transit, shortages or non-delivery must be made to the Company in writing within seven days of the date of delivery. Any orders below £200.00 net (before VAT) will incur a small order charge of £15.95.

Goods may not be returned to the Company without prior agreement. The Company reserves the right to make a handling and restocking charge of any stock items of goods returned (Figures below). If special order goods are accepted for return to the original supplier, then the Company reserves the right to pass on to the Buyer and any handling and restocking charge imposed on the Company along with any carriage costs incurred.

£0 – £500 20% restocking charge - £20 Courier charge

£500 -£5000 15% restocking charge - £50 courier Charge

Any value more than £5000 holds a 10% restocking charge and £100 Courier Charge

Law Applicable 
Any contract or sale made by the Company shall in all respects be construed and operate as an English contract and in conformity to English Law